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Company DescriptionAt Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of North America’s leading providers of exceptional fan experiences. We are the parent company of the National Hockey League’s Toronto Maple Leafs, the National Basketball Association’s Toronto Raptors, Major League Soccer’s Toronto FC, the Canadian Football League’s Toronto Argonauts and development teams with the Toronto Marlies (American Hockey League), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.MLSE owns and/or operates all the venues our teams play and train in, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. We also provide fans in Toronto with incredible live music and entertainment events, as well as exceptional culinary experiences through our restaurants (e11even and RS) and clubs (Hot Stove Club, ScotiaClub and Platinum Club). Through MLSE Foundation, we have invested more than $45 million into Ontario communities since 2009 and with MLSE LaunchPad, we provide a place where youth facing barriers use sport to recognize and reach their potential.We achieve all of this through our Common Purpose – to unite and empower our employees to create extraordinary moments for our fans and each other. Come be a part of the team.Job DescriptionWe are seeking a highly organized and detail-oriented Client Services Lead to manage the end-to-end execution of creative projects within our internal agency.  This freelance position is ideal for a strategic thinker and excellent communicator who thrives in fast-paced, collaborative environments. You will serve as the primary point of contact for internal clients, ensuring all deliverables are on-brand, on-time, and aligned with business objectives.Serve as the main liaison between internal stakeholders and creative/production teams.Translate client briefs into clear, actionable plans.Maintain and update project tracking tools (e.g., Airtable) to monitor timelines, milestones, and feedback.Coordinate project execution to ensure deliverables meet quality and brand standards.Consolidate and communicate stakeholder feedback efficiently to internal teams.Create and manage detailed workback schedules and navigate competing priorities.Proactively identify opportunities for workflow or resource efficiencies.Foster collaboration across teams to maintain a productive and innovative environment.Stay informed on emerging creative production tools and industry best practices.QualificationsPost-secondary graduate in Marketing, Advertising, Communications, or a related field3–5 years of experience in an advertising agency, design firm, or communications company is an assetProven experience in account planning and creative execution across multiple platforms, including print, digital, email marketing, motion graphics, and videoOutstanding verbal and written communication skills; ability to listen, understand, and communicate clearly and professionallyExperience coordinating multiple projects and meeting deadlines in a fast-paced, dynamic environmentStrong presentation, organizational, and time management skillsDemonstrated ability to gather and consolidate feedback, troubleshoot challenges, and communicate solutions effectivelyAbility to assess the scope of work and take hands-on action as neededA creative self-starter with a commitment to client satisfaction and quality deliveryDemonstrated ability to build and maintain strong professional relationshipsUnderstanding of research and media metrics is an assetFamiliarity with project management tools (e.g. Airtable) and collaboration platformsFamiliarity with Adobe Creative Suite or production workflows is an assetAdaptability to thrive in a constantly evolving environment; openness to change based on shifting prioritiesPassionate, committed, reliable, enthusiastic, and a collaborative team playerFlexibility to work evenings and weekends when requiredAdditional InformationApply by: June 9, 2025Please note this is a 12-month freelance contract. We thank all applicants for their interest, however, only those selected for an interview will be contacted. At MLSE, we are committed to building an equitable, diverse and inclusive organization.We are an equal opportunity employer and we do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email [email protected]. Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered. #LI-DNP

Company DescriptionAt Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of North America’s leading providers of exceptional fan experiences. We are the parent company of the National Hockey League’s Toronto Maple Leafs, the National Basketball Association’s Toronto Raptors, Major League Soccer’s Toronto FC, the Canadian Football League’s Toronto Argonauts and development teams with the Toronto Marlies (American Hockey League), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.MLSE owns and/or operates all the venues our teams play and train in, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. We also provide fans in Toronto with incredible live music and entertainment events, as well as exceptional culinary experiences through our restaurants (e11even and RS) and clubs (Hot Stove Club, ScotiaClub and Platinum Club). Through MLSE Foundation, we have invested more than $45 million into Ontario communities since 2009 and with MLSE LaunchPad, we provide a place where youth facing barriers use sport to recognize and reach their potential.We achieve all of this through our Common Purpose – to unite and empower our employees to create extraordinary moments for our fans and each other. Come be a part of the team.MLSE LaunchPad Core Values – We Are More Than a Gym We are a Sport For Development organization but what we do goes far beyond the playing field – we collaborate, we program with excellence, and we genuinely believe in the importance of the work that we do and the people that we do it with. Yes, we operate out of a 42,000 square foot sport facility, but we are so much more than a gym.   Youth First, Always : Youth members are always our number one priority and their best interests are at the heart of every decision we make. We are unwavering in our commitment to their safety and potential.   We Break Barriers : The marathon of life is different for every person and we work diligently to ensure equitable access to our programming, services, and opportunities. We strive to be leaders in breaking barriers, not records.   Our Differences Make the Difference : Our strength is rooted in the diverse voices, ideas, and lived experiences of everyone that works and plays within our space. When everyone is included and feels welcomed to be themselves, we are more innovative, creative, and impactful.   We Are Family : We care about each other, we look out for each other, and we are accountable to each other. We will make mistakes and we will fail but everyone is always working with the best intentions towards the same goal. We will always be there to pick each other up.   Big Up Yourself & Those Around You : We are full of positivity! We believe in ourselves, have fun, give shout outs, and spread happiness.  Build a Better Tomorrow Today : Things don’t get better by accident. We are intentional in our individual and organizational pursuit of growth, innovation, and our focus on positive youth development to make sure that tomorrow is better than today.  Job DescriptionWhat’s Great About This Job: As the Youth Outreach Coordinator, you will be responsible for working in community to ensure that youth are aware of all of our amazing programs and opportunities and that everything we do is informed by the community and the youth that we serve. You will build on existing relationships and create new ones to ensure that the community is supported by MLSE LaunchPad and MLSE Foundation and that community voices heard through our spaces, programs, and staff. This is a people job – how we care and show up for our people, our community and our City influences the outcomes and impact of our programming. Your Team: Our “one team” approach will see you working in collaboration with the Community Engagement and Community Sport Teams. Both teams pride themselves on creating the absolute best experiences for youth in our programming, and put our “Youth First, Always” value at the core of their work. We are passionate about the community, building and maintaining real relationships, the quality of our programming, and, above all, the experience of the youth and staff in our spaces.    What You Will Be Doing:Outreach:Provide direct outreach support and tracking for multi-year programs, new programs and programs serving specific populations.Assist with development and implementation of outreach and marketing activities, campaigns, and strategies.Relationships:Establish new and maintain current relationships with local high schools and elementary schools to ensure youth, teachers, and parents feel connected to MLSE programs and opportunities.Promote and represent MLSE LaunchPad and MLSE Foundation amongst community stakeholder groups.Collaborate:Develop collaborative partnerships with community agencies and stakeholder groups to maximize the use of MLSE LaunchPad.Special Events:Support with youth-focused special events and initiatives in the community to maintain and grow community engagement.Programming:Coordinate and support youth sport programs and events.Work with a wide variety of ages and demographics during evenings and weekends.QualificationsYou’ll Be A Great Fit For This Job If:You have an understanding of “Youth First Always” and the importance of this value in a youth sport context (or a willingness to learn). All of what we plan and do in our spaces centers around the positive experience of the youth and communities we serve.You have knowledge of current issues affecting the community services sector, with a preference for expertise in youth work. You are responsive to the needs of the community in times of celebration and challenge.You have experience working with youth facing barriers in a community-based setting that integrates physical and/or mental wellness. You share lived experience with the young people served through this role and are comfortable drawing upon that experience to best support their needs. You care about girls in sport and how inequity in sport continues to impact racialized and marginalized communities, and are committed to breaking down the barriers to youth access in sport.You have familiarity with and a passion for applying anti-oppressive and anti-racist principles to your work, and engage in continued learning in these areas.You are passionate about sport and believe that sport can change lives. You are versatile, flexible, and willing to work within changing priorities with enthusiasm. You can communicate changing needs effectively across numerous diverse communities and community organizations, as well as departments across MLSE.You have an excellent ability to interact with diverse communities and community organizations with high energy. You are highly organized and can manage and prioritize competing responsibilities.We work in a fast-paced environment with a number of different programs, events and administrative priorities running simultaneously. Being organized and working as a team are key to your role.High professional standards with the ability to see the big picture and manage practical details. You are a collaborator.We are one team, and every decision we make impacts someone else. Understanding who to bring in, when and how is important.You have the ability to work independently and as part of a team.You have experience leading a diverse team of staff or volunteers.You have experience supporting, planning and executing both programs and special events.Many of our projects will include both programmatic and events-based components and will require support for planning, de

Company DescriptionAt Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of North America’s leading providers of exceptional fan experiences. We are the parent company of the National Hockey League’s Toronto Maple Leafs, the National Basketball Association’s Toronto Raptors, Major League Soccer’s Toronto FC, the Canadian Football League’s Toronto Argonauts and development teams with the Toronto Marlies (American Hockey League), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.  MLSE owns and/or operates all the venues our teams play and train in, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. We also provide fans in Toronto with incredible live music and entertainment events, as well as exceptional culinary experiences through our restaurants (e11even and RS) and clubs (Hot Stove Club, ScotiaClub and Platinum Club). Through MLSE Foundation, we have invested more than $45 million into Ontario communities since 2009 and with MLSE LaunchPad, we provide a place where youth facing barriers use sport to recognize and reach their potential. We achieve all of this through our Common Purpose – to unite and empower our employees to create extraordinary moments for our fans and each other. Come be a part of the team.Job DescriptionThis is a Mat-leave backfill till July 2026As the Manager, Lifecycle & Performance Marketing, you will lead a strategic centre of excellence passionate about targeted marketing that fuels fan engagement, revenue growth, and program adoption. You’ll play a key role in shaping the future of fan marketing at MLSE by building integrated strategies grounded in data and delivering measurable impact across every stage of the fan journey. This role is ideal for someone who thrives at the intersection of marketing, analytics, and business strategy—and is passionate about using insights to drive smarter decisions and more meaningful engagement.You’ll be responsible for aligning campaign strategy with MLSE’s commercial goals, optimizing performance across channels, and coaching a team to scale these capabilities across the organization. Working cross-functionally, you will help define and deliver a more connected, insight-led approach to lifecycle and performance marketing.Partner with senior leadership to define the vision and roadmap for lifecycle and performance marketing, ensuring alignment with broader business objectives and commercial growth targets.Develop scalable frameworks and processes that bring strategic rigor to campaign planning, segmentation, testing, and measurement.Identify opportunities for innovation across tools, tactics, and technology to maintain MLSE’s position as an industry leader.Lead collaboration with Business Intelligence and Product Marketing teams to build actionable audience segments and personas using internal and external data sources.Implement data-driven campaign optimization strategies to improve ROI, conversion rates, and customer lifetime value (CLV).Establish best practices for A/B testing, multivariate testing, and performance tracking to refine messaging, creative, and channel mix.Centralize and standardize 1:1 and performance marketing campaigns across business units and venues, ensuring consistent quality, brand alignment, and commercial impact.Own the campaign lifecycle from brief through execution and post-campaign analysis, ensuring initiatives meet brand and performance standards.Manage cross-channel strategy across email, paid media, and CRM platforms, using data to drive personalization and performance.Lead and mentor a high-performing team of two, fostering professional growth and a culture of innovation, curiosity, and continuous improvement.Work collaboratively with internal stakeholders (Digital, Brand, BI, Ticketing, Retail, Global Partnerships) and external partners (agencies and vendors) to ensure cohesive execution and high-impact outcomes.Manage marketing resources effectively, including budget allocation, vendor oversight, and project prioritization.Deliver regular insights and performance updates to senior leadership, including campaign impact, financial analysis, and recommendations for future investment.Collaborate with Legal, CRM, and Cyber Security teams to ensure ethical and compliant marketing practices across all efforts.QualificationsNote: Before reviewing the qualifications listed below, we want you to know that we understand you may not meet all the qualifications described and have other relevant expertise and experience.  We invite you to please share this with us in the “Message to the Hiring Manager” section of our online application. 5+ years of experience in lifecycle marketing, performance marketing, or related roles, with a track record of leading data-informed strategies.3+ years leading a team in a related role and leading cross-functional initatives.Strong analytical acumen with experience using tools like Google Analytics, BI dashboards, Salesforce CRM, and marketing automation platforms.Proven track record to optimize campaigns using segmentation, journey mapping, A/B testing, and advanced performance metrics like ROI and CLV.Hands-on experience with cross-channel marketing, including email, paid media, and CRM programs.Experience managing budgets, agency/vendor relationships, and delivering stakeholder reporting with strategic insights.Strong communication and teamwork skills, with the ability to influence and drive alignment across multiple departments.A bias for action, curiosity about emerging trends, and the ability to translate insights into innovation.Additional InformationPlease apply no later than June 13, 2025We thank all applicants for their interest, however, only those selected for the information session will be contacted. At MLSE, we are committed to building an equitable, diverse and inclusive organization. We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email [email protected]. Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.