Other Jobs

Company DescriptionAt Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of North America’s leading providers of exceptional fan experiences. We are the parent company of the National Hockey League’s Toronto Maple Leafs, the National Basketball Association’s Toronto Raptors, Major League Soccer’s Toronto FC, the Canadian Football League’s Toronto Argonauts and development teams with the Toronto Marlies (American Hockey League), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.MLSE owns and/or operates all the venues our teams play and train in, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. We also provide fans in Toronto with incredible live music and entertainment events, as well as exceptional culinary experiences through our restaurants (e11even and RS) and clubs (Hot Stove Club, ScotiaClub and Platinum Club). Through MLSE Foundation, we have invested more than $45 million into Ontario communities since 2009 and with MLSE LaunchPad, we provide a place where youth facing barriers use sport to recognize and reach their potential.We achieve all of this through our Common Purpose – to unite and empower our employees to create extraordinary moments for our fans and each other. Come be a part of the team.Job DescriptionAs a member of our Premium Membership Team, you will be responsible for providing exceptional service while executing creative engagement and retention strategies for a premium segment of clients & fans. You will establish relationships with a dedicated book of business that primarily consists of Toronto Maple Leafs & Toronto Raptors “Tied” ScotiaClub Members. Through value-creation, emotional club-specific connections, and engagement, you will ensure high retention results are achieved. You will support the success of our annual department objectives and will bring an innovative, solution-oriented approach to a fast-paced and exciting environment.Meet or exceed account renewal targets during annual retention campaignsManaging a Toronto Maple Leafs & Toronto Raptors “Tied” ScotiaClub segment of Member accounts, execute retention strategies and create value through engagement, experiences, Member perks, and club initiativesDevelop in-person & virtual hosting and touchpoint strategies, specifically targeting ScotiaClub Members and their club space experienceBuild internal relationships with MLSE stakeholders associated with operations in various Scotiabank Arena restaurants (Platinum Club, ScotiaClub, Hot Stove Club)Achieve quarterly and annual touchpoint KPIs as measured through our Premium Membership Team dashboardProvide best in class service through inbound and outbound engagement campaigns, completed through email, phone calls, and face-to-face client meetingsSupport the Membership contact channels as occasional inbound support is requiredEstablish an emotional connection between Toronto Maple Leafs & Toronto Raptors Members and their club space (ScotiaClub) through supporting the conceptualization, development, and execution of engagement programsSupport to all other service initiatives and programs as the need arises including, but not limited to, Member gifting campaigns, game day duties, and various Member events both in and out of venueMaintain up-to-date financial administration and balancing for all ScotiaClub accountsParticipate in strategic and innovative ideation to challenge the status quoWork in conjunction with the entire Ticket Sales and Membership teams to reach department goals and objectivesParticipate in special projects periodically, to assist in achieving business goals QualificationsNote: Before reviewing the qualifications listed below, we want you to know that we understand you may not meet all the qualifications described and have other relevant expertise and experience.  We invite you to please share this with us in the “Message to the Hiring Manager” section of our online application.Post-secondary degree or 3+ years’ experience in developing sales and service relationships with a premium, white glove approachTicketMaster and/or ARCHTICS knowledge is an asset but not essentialSalesforce knowledge would be an asset“All for One” positive approach, with strong leadership skills and proven sales and retention resultsOngoing awareness and responsiveness to client happiness with a demonstrated ability to build and develop professional relationshipsCan develop creative programming and strategic initiatives to successfully engage premium clientsSkillful at listening, understanding, and communicating effectively and pro-activelyAlert and receptive to shifting demands within a fast-paced, changing environmentPerforms well within a dynamic environment, while leading multiple priorities simultaneouslySelf-starter with a mature, professional attitude and presenceComfortable and capable of delivering within a deadline-driven environment, utilizing time management and organizational skillsConfident user of Microsoft 360 – Word, Excel, Outlook, PowerPointA positive, team first approach, incorporating integrity, confidentiality and discretionAvailable to work evenings, weekends and holidays as required Additional InformationApply by: June 5, 2025 We thank all applicants for their interest, however, only those selected for an interview will be contacted. At MLSE, we are committed to building an equitable, diverse and inclusive organization.We are an equal opportunity employer and we do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email [email protected]. Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered. 

Company DescriptionAt Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of North America’s leading providers of exceptional fan experiences. We are the parent company of the National Hockey League’s Toronto Maple Leafs, the National Basketball Association’s Toronto Raptors, Major League Soccer’s Toronto FC, the Canadian Football League’s Toronto Argonauts and development teams with the Toronto Marlies (American Hockey League), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.MLSE owns and/or operates all the venues our teams play and train in, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. We also provide fans in Toronto with incredible live music and entertainment events, as well as exceptional culinary experiences through our restaurants (e11even and RS) and clubs (Hot Stove Club, ScotiaClub and Platinum Club). Through MLSE Foundation, we have invested more than $45 million into Ontario communities since 2009 and with MLSE LaunchPad, we provide a place where youth facing barriers use sport to recognize and reach their potential.We achieve all of this through our Common Purpose – to unite and empower our employees to create extraordinary moments for our fans and each other. Come be a part of the team.Job DescriptionAs an Account Executive, Sales – BMO Field Events, you will have the primary responsibility of selling group tickets for both Toronto FC and Toronto Argonauts brands. You will contribute to the overall success of the Ticket Sales and Service department by hitting and exceeding sales targets and developing unique group event initiatives.Identify group sales prospects by executing campaigns through cold calling, emailing, social media, face-to-face appointments, and networking.Develop and execute group ticket sales events and initiatives across a variety of group categories including corporate, youth sports, schools, and other organizations in the Greater Toronto Area.Fulfill game day responsibilities including but not limited to executing group events and experiences, hosting clients and helping with new prospecting initiatives.Meet or exceed Toronto FC and Toronto Argonauts group sales revenue and activity objectives.Deliver strong communication and customer service to all clients to ensure renewal and referral business.Prepare and deliver sales presentations and meetings with prospective clients.Develop strong prospect/client relationships to ensure the renewal and growth of the business year-over-year.Manage the ticket system including accurate ticket administration and balancing of the financial process.Master our CRM system as a tool to help guide your daily behaviours and measure the progression of your sales funnel.Adapt focus as the demands of the business evolve. This could include helping with “Big Events” like MLS Cup and Grey Cup celebrations.Contribute to a collaborative sales team that drives results across all properties, including the Toronto Maple Leafs, Raptors, Toronto FC, Toronto Argonauts, Toronto Marlies, Raptors 905 and LIVE events.QualificationsNote: Before reviewing the qualifications listed below, we want you to know that we understand you may not meet all the qualifications described and have other relevant expertise and experience. We invite you to please share this with us in the “Message to the Hiring Manager” section of our online application.A self-starter with a professional demeanour and presence.Previous experience in developing sales and business relationships.Previous experience in achieving sales targets and renewing business.Proven to perform well under tight timelines; prioritize tasks simultaneously.Comfortable and capable of delivering results within a fast-paced environment, using time management and organizational skills.Available to work evenings, weekends and holidays as the need arises.A positive, team-first approach, incorporating integrity, confidentiality and discretion.Ongoing awareness and responsiveness to client happiness.Consistent track record of building and developing professional relationships.Detail-oriented and strong written and verbal communication skills.Willingness to be mentored and be coached with the bravery to try new things and learn from the results.Highly motivated individual with a strong desire to build a career in sports business and sales.A ‘One-Team’ approach toward departmental and company-wide goals.Confident user of Microsoft 360 – Word, Excel, Outlook, PowerPoint.Ticketmaster and/or ARCHTICS knowledge is an asset but not essential.Salesforce CRM knowledge would be an asset.Additional InformationApply by: June 5, 2025 We thank all applicants for their interest, however, only those selected for an interview will be contacted. At MLSE, we are committed to building an equitable, diverse and inclusive organization.We are an equal opportunity employer and we do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email [email protected]. Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered. #LI-DNP

Company DescriptionAt Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of North America’s leading providers of exceptional fan experiences. We are the parent company of the National Hockey League’s Toronto Maple Leafs, the National Basketball Association’s Toronto Raptors, Major League Soccer’s Toronto FC, the Canadian Football League’s Toronto Argonauts and development teams with the Toronto Marlies (American Hockey League), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.MLSE owns and/or operates all the venues our teams play and train in, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. We also provide fans in Toronto with incredible live music and entertainment events, as well as exceptional culinary experiences through our restaurants (e11even and RS) and clubs (Hot Stove Club, ScotiaClub and Platinum Club). Through MLSE Foundation, we have invested more than $45 million into Ontario communities since 2009 and with MLSE LaunchPad, we provide a place where youth facing barriers use sport to recognize and reach their potential.We achieve all of this through our Common Purpose – to unite and empower our employees to create extraordinary moments for our fans and each other. Come be a part of the team.Job DescriptionAs a part of the Membership Team, you will be responsible for establishing and retaining relationships with a dedicated book of business. This book of business will be comprised of Toronto Raptors Member accounts. You will be accountable for servicing & renewing a Raptors Member book of business to achieve league leading retention rates and service. As part of the team you will also be responsible for supporting the achievement of our annual department objectives. The successful candidate should have an innovative mindset that is able to problem solve and thrive in a fast-paced environment.Meet or exceed renewal targets during all annual retention campaigns.Meet or exceed all Dashboard targets.Provide exceptional service through inbound and outbound calling campaigns and client meetings.Maintain established client relationships; servicing all existing Member accounts.Drive an emotional connection between Members and our brand through supporting the ideation, development, and execution of engagement programs.Support to all other service initiatives and programs as required including but not limited to the Member relocation events, game day duties, and various Member networking events both in and out of venue.Maintain proper financial administration and balancing for all accounts.Participate in strategic and innovative thinking exercises to challenge the status quo.Work in conjunction with the entire Ticket Sales Membership teams to reach department goals and objectives.Participate in special projects and perform other related duties as requestedQualificationsNote: Before reviewing the qualifications listed below, we want you to know that we understand you may not meet all the qualifications described and have other relevant expertise and experience.  We invite you to please share this with us in the “Message to the Hiring Manager” section of our online application. 1-2 years of experience in developing sales and service relationships is idealTicketMaster and/or ARCHTICS knowledge is an asset but not essentialSalesforce knowledge is an asset but not essentialAn ongoing awareness and responsiveness to client satisfactionDemonstrated ability to build and develop professional relationshipsConfident user of Microsoft 360 – Word, Excel, Outlook, PowerPointSkillful at listening, understanding and communicating effectivelyA ‘One-Team’ approach toward departmental and company-wide goalsProven to perform well under pressure; manage multiple priorities simultaneouslyA self-starter with a mature, professional attitude and presenceAlert and receptive to shifting demands within a fast-paced, changing environmentComfortable and capable of delivering within a deadline-driven environment, utilizing time managementand organizational skillsAvailable to work evenings, weekends and holidays as requiredA positive approach, incorporating integrity, confidentiality and discretionAdditional InformationApply by: June 5, 2025 We thank all applicants for their interest, however, only those selected for an interview will be contacted. At MLSE, we are committed to building an equitable, diverse, and inclusive organization.We are an equal opportunity employer and we do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email [email protected]. Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered. #LI-DNP