Description

Posting End Date:

December 16, 2024

Employee Type:

Regular-Full time

Union/Non:

This is a non-union position

We know that family is important and that’s why we offer a competitive benefits, a savings plan, and generous time off. When required, we also provide training.

If this sounds like you, we have an exciting opportunity available!

In this entry level role you will be responsible to provide support to our customers and internal operations teams.

What You Will Do:

Performs internal customer contact work in person or by telephone.
Responds to customers’ inquiries and acts accordingly regarding operations construction or service work.
Practices outstanding customer service in performance of duties.
Schedules workload and appointments.
Responds to emergency inquiries and provides appropriate resolution.
Prepares daily activity reports.
Performs time administrator duties.
Coordination duties with multiple internal and external customers and contractors.
Coordination and support with multiple operations duties.
May handle confidential records or information.
Maintains department files and records and compose routine correspondence.

Who You Are:

Business Office Support Rep I (0-2 years related experience)

Completed high school or equivalent, (i.e. GED).
Must have a valid driver’s license with a safe driving record.
Knowledge of Business Office principles and practices.
Knowledge of customer service programs and products to assess customer needs.
Knowledge of and ability to use a personal computer and related software that meet department needs.
Knowledge of basic math to add, subtract, multiply, and divide and to perform the four operations with decimals and fractions.
Knowledge and ability to use good telephone skills and etiquette.
Skill in relating interpersonally with internal and external customers.
Skill in using hand tools.
Ability to communicate effectively orally and in writing.
Ability to handle emergencies and stressful situations.
Ability to understand and complete written and oral instructions
Ability to interact with others, to communicate clear instructions and evaluate results.
Ability to prepare correspondence to customers using prescribed format and conforming to all rules of grammar and punctuation.
Ability to contribute to a positive work environment.
Ability to work independently.

Physical Requirements include but are not limited to:

Balancing, bending and stooping, climbing, crawling, carrying (up to 45 amount of pounds), grasping, kneeling, lifting (objects 45 pounds), pulling hand over hand, pushing, reaching above shoulder, repetitive motion, sitting, standing, walking, visual requirement (able to see screens, detect color coding, read fine print), hearing requirement, grasping, kneeling, light – moderate lifting (objects up to 45 pounds), reaching above shoulder, repetitive motion, sitting, standing, visual requirement (able to see screens, detect color coding, read fine print), hearing requirement.

Mental Requirements (Both field & office) include but are not limited to:

Ability to: understand, remember and apply oral and/or written instructions or other information, understand complex problems and collaborate/explore alternative solutions, organize thoughts and ideas into understandable terminology, organize and prioritize work schedule on a short-term basis, make decisions which have moderate impact on the immediate work unit and monitor impact outside this area, understand and follow basic instructions and guidelines, complete routine forms, compose letters, outlines, memoranda and basic reports and communicate with individuals via telephone.

Closing Statements:

Military service members and veterans with ranks from E3-E5, W1-W2, or O1-O3, plus appropriate equivalent combination of education and years of experience as outlined below will be considered for this opportunity.

At this time, Enbridge cannot transfer or sponsor a work visa or employment authorization for this position.

This position does not offer relocation assistance.

These and other duties as assigned constitute essential functions of the job.

We offer excellent plans and programs for employees. Employees are rewarded with a competitive salary and comprehensive benefits package which may include: health benefits with coverage for families and domestic partners, vacation, retirement plans, paid holidays, tuition reimbursement, and much more.

Diversity and inclusion are important to us. Enbridge is an Equal Opportunity and Affirmative Action Employer. We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting careers@enbridge.com.

Information For Applicants:

Applications can be submitted via our online recruiting system only.
We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.
Final candidates for this position may be required to undergo a security screening, including a criminal record check.

To learn more about us, visit www.enbridge.com

Information For Applicants:

Applications can be submitted via our online recruiting system only.
We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.
Final candidates for this position may be required to undergo a security screening, including a criminal records check.

To learn more about us, visit www.enbridge.com