Description
Division: IGM Client Services Operations
Location: Winnipeg
IGM Financial Inc. is one of Canada’s leading diversified wealth and asset management companies with approximately $271 billion in total assets under managements. The company provides a broad range of financial planning and investment management services to help more than two million Canadians meet their financial goals. Its activities are carried out principally through IG Wealth Management and Mackenzie Investments.
Under IGM Financial’s unique business model based on leading brands and multi-channel distribution strategy, we’re IG Wealth Management. For over 90 years of business, we have grown to become one of the largest most respected companies in Canada. We are a leader in providing the best advice, experience and outcomes for our clients, personalized throughout their lifetime.
At IG Wealth Management, our vision is to inspire financial confidence.
This is your opportunity to build a career with a leading organization where you can learn, grow and thrive both professionally and personally. We are proud to be recognized as one of Canada’s Top Employers by Mediacorp Canada Inc. for empowering our employees with the tools to thrive while working remotely, while also providing resources to ensure physical and mental wellness were put front and center.
You will join a team that believes our success starts with the success of our clients, while working together as a team to realize our greatest potential. You will join a team that strives towards excellence while developing and sharing skills and knowledge. You can make a difference for our clients, the world around us and be part of a team that cares. We are dedicated to offering a hybrid work environment when applicable.
IG Wealth Management is a diverse workplace committed to doing business inclusively – this starts with having a representative workforce! We encourage applications from all qualified candidates that represent the diversity present across Canada – including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas.
Division, Team and Department summary:
We are part of Client Services Operations under the Strategic Solutions and Operational Oversight team. The Strategic Solutions and Operational Oversight teams directly support clients and advisors or support the client and advisor facing teams including the Managed portfolio solution, continuous improvement and Estates settlement team, HNW & experience enhancement team and the Business operations support and controls team.
The Operational Controls and Oversight team is part of the Business Operations Support & Controls team that supports IGM Operations serving as a liaison between technology and business, to ensure availability of back-office applications, service delivery for IG, coordinates client reporting, supports product launches, projects, controls oversight, dealer tax, statements, settlements and client banking.
The Operational Controls and Oversight (OC&O) team ensures compliance with IG Dealer and Fund manufacturer regulatory requirements through a framework of controls within the business teams and within the OC&O team. The focus of the team is to identify any gaps, improve controls and mitigate risk by monitoring, oversight and reporting.
Position summary:
The Analyst is responsible for independently completing control activities, creating and maintaining policy and procedures, identifying gaps, conducting reviews, data analysis and providing recommendations to mitigate risk. The Analyst will review filed controls by business teams and control documentation, complete assessments and record the data for reporting. This role works closely with all teams within Client Service Operations and internal and external business partners, providing guidance and direction on regulatory operational services and processes as a subject matter expert on dealer and fund manufacturer requirements
Duties include:
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Monitoring and analyzing processes and reports to keep an eye on operational and financial processes to ensure they are running smoothly and efficiently.
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Supporting the identification and analysis of areas of risk within operations and developing plans to mitigate these risks.
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Preparing/updating centralized reports on operational performance and areas for improvement.
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Supporting initiatives pertaining to technology and automation initiatives for CSO through communication and education of business partners across CSO.
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Developing, implementing and completing control activities.
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Working with internal partners on a regular basis to ensure policy/procedures and training documentation are up to date and reflect any necessary adjustments discovered through the controls framework.
Qualifications:
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5 years of experience within an IGFS and IGSI (or other relevant) dealer environment.
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In-depth understanding of IG Wealth products and administrative procedures.
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Must be self-motivated, proactive and demonstrate solid decision-making skills in a multi-task, deadline oriented environment.
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Strong customer service orientation.
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Excellent interpersonal and communication skills, both written and verbal.
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Advanced problem solving, analytical and organization skills. Attention to detail is critical.
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Strong initiative and ability to think creatively to develop innovative solutions.
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Proficient PC skills including spreadsheet abilities (MS Excel), Word, and Powerpoint.
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Knowledge of SQL or VBA scripts is an asset.
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Successful completion of the Canadian Investment Funds course/Operations Course or the Canadian Securities Course is an asset.
Please visit our career page by clicking on the following link: https://www.ig.ca/en/careers
We thank all applicants for their interest in IG Wealth Management; however only those candidates selected for an interview will be contacted.
IG Wealth Management is an accessible employer committed to providing a barrier free recruitment experience. If you require an accommodation or this information in an alternate format at any stage of the recruitment process, please reach out to the Talent Acquisition team who will work with you to meet your needs.
Please apply by February 5, 2025.
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