Description
Introduction
Joining the IBM Technology Expert Labs teams means you’ll have a career delivering world-class
services for our clients. As the ultimate expert in IBM products, you’ll bring together all the
necessary technology and services to help customers solve their most challenging problems.
Working in IBM Technology Expert Labs means accelerating the time to value confidently and
ensuring speed and insight while our clients focus on what they do best running and growing their
business.
Excellent onboarding and industry-leading learning culture will set you up for a positive impact,
while advancing your career. Our culture is collaborative and experiential. As part of a team, you will
be surrounded by bright minds and keen co-creators—always willing to help and be helped—as you
apply passion to work that will positively impact the world around us.
Your Role and Responsibilities
As a Delivery Consultant you will work closely with our IBM Power Systems clients to design and implement their HA/DR strategy as their trusted advisor. You will work in a fast-paced environment, working on multiple projects with multiple clients, within a close-knit, helpful team. You will also collaborate closely with IBM i Development to gain experience with pre-release technologies, grow skills and develop new service capabilities along with working with post-sales / support teams.
To be successful in this role, you must be a self-starter and willing to learn independently, but with the support of the team. You must have the flexibility to context-switch quickly between multiple technologies, solutions and client requirements. You must feel comfortable working with clients in both a consulting role (presenting and conducting technical planning sessions) and an implementer role (installing and configuring software). You will be strongly encouraged to innovate; thus, have a thirst for constant learning and improving. Customer satisfaction is extremely important to us which means the candidate must have strong verbal communication with our clients that are both professional and timely. Strong problem resolution skills are also a must in our environment. Candidate must be prepared for each client engagement and unafraid to reach out to a team member for assistance to ensure a positive client experience.
Joining the IBM Technology Expert Labs teams means you’ll have a career delivering world-class
services for our clients. As the ultimate expert in IBM products, you’ll bring together all the
necessary technology and services to help customers solve their most challenging problems.
Working in IBM Technology Expert Labs means accelerating the time to value confidently and
ensuring speed and insight while our clients focus on what they do best running and growing their
business.
Excellent onboarding and industry-leading learning culture will set you up for a positive impact,
while advancing your career. Our culture is collaborative and experiential. As part of a team, you will
be surrounded by bright minds and keen co-creators—always willing to help and be helped—as you
apply passion to work that will positively impact the world around us.
Your Role and Responsibilities
As a Delivery Consultant you will work closely with our IBM Power Systems clients to design and implement their HA/DR strategy as their trusted advisor. You will work in a fast-paced environment, working on multiple projects with multiple clients, within a close-knit, helpful team. You will also collaborate closely with IBM i Development to gain experience with pre-release technologies, grow skills and develop new service capabilities along with working with post-sales / support teams.
To be successful in this role, you must be a self-starter and willing to learn independently, but with the support of the team. You must have the flexibility to context-switch quickly between multiple technologies, solutions and client requirements. You must feel comfortable working with clients in both a consulting role (presenting and conducting technical planning sessions) and an implementer role (installing and configuring software). You will be strongly encouraged to innovate; thus, have a thirst for constant learning and improving. Customer satisfaction is extremely important to us which means the candidate must have strong verbal communication with our clients that are both professional and timely. Strong problem resolution skills are also a must in our environment. Candidate must be prepared for each client engagement and unafraid to reach out to a team member for assistance to ensure a positive client experience.
Travel is required which includes off-shift and weekend work.
Required Technical and Professional Expertise
Must have significant experience in each of the following skills:
IBM i Systems Administrations
PowerVS. Power on Cloud
Networking17877
Excellent communication skills
Candidate should be detailed oriented, timely and professional with passion for a positive client experience
Preferred Technical and Professional Expertise
CL programming
IBM i Work Management/Debug skills
PowerHA
Virtualization including Live Partition Mobility
AIX
PowerVS
