Description

Introduction

A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.

You’ll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you’ll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

Your role and responsibilities

As a Test Manager you’ll be making sure everything from planning to delivery runs smoothly. You’ll work closely with clients to set expectations, keep things on track, and make sure we’re always moving toward the right outcomes. You’ll also be the go-to person for keeping stakeholders aligned and exploring new opportunities as they come up. We’re looking for someone who really knows their way around telecom systems — especially platforms like Amdocs Billing, RTB, Ensemble, AR, Usage, WAC, OneView, and Singleview. You’ll be hands-on with designing and implementing solutions, solving tricky issues, and making sure everything runs like a well-oiled machine. Experience with the Bell ecosystem and a solid understanding of end-to-end workflows is a must.

 

Key Responsibilities:

  • Lead complex digital transformation programs from start to finish.
  • Build strong client relationships and act as a trusted advisor.
  • Provide technical expertise across key telecom platforms.
  • Collaborate with cross-functional teams to deliver high-quality results.
  • Mentor junior team members and support knowledge sharing.
  • Identify opportunities for innovation and process improvement.
  • Provide subject matter expertise in telecom billing and operational systems.
  • Analyze, design, and implement solutions to meet client requirements.
  • Support production issues and drive continuous improvement.
  • Contribute to project planning, estimation, and reporting

Required education

Bachelor’s Degree

Preferred education

Bachelor’s Degree

Required technical and professional expertise

  • Test Management
  • Billing CRM
  • RTB and Singleview
  • CCAAS
  • Data Privacy and content Management Knowledge
  • BELL Self Serve
  • Virgin and Good communication Skills
  • Bell Ecosystem knowledge

Preferred technical and professional experience

Same as above

ABOUT BUSINESS UNIT

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. 

 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified
applicants will receive consideration for employment without regard to race,
color, religion, sex, gender, gender identity or expression, sexual
orientation, national origin, caste, genetics, pregnancy, disability,
neurodivergence, age, veteran status, or other characteristics. IBM is also
committed to compliance with all fair employment practices regarding
citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

Must have the ability to work in Canada without sponsorship. For additional information about location requirements, please discuss with the recruiter following submission of your application.