Requisition ID: 211344 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the role As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to […]
Part Time Jobs
Requisition ID: 208143 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the role Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help […]
Company DescriptionAt Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of North America’s leading providers of exceptional fan experiences. We are the parent company of the National Hockey League’s Toronto Maple Leafs, the National Basketball Association’s Toronto Raptors, Major League Soccer’s Toronto FC, the Canadian Football League’s Toronto Argonauts and development teams with the Toronto Marlies (American Hockey League), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.MLSE owns and/or operates all the venues our teams play and train in, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. We also provide fans in Toronto with incredible live music and entertainment events, as well as exceptional culinary experiences through our restaurants (e11even and RS) and clubs (Hot Stove Club, ScotiaClub and Platinum Club). Through MLSE Foundation, we have invested more than $45 million into Ontario communities since 2009 and with MLSE LaunchPad, we provide a place where youth facing barriers use sport to recognize and reach their potential.We achieve all of this through our Common Purpose – to unite and empower our employees to create extraordinary moments for our fans and each other. Come be a part of the team.Job DescriptionAs a valuable member of the Security Services team, you will be part of the Leadership group of the security department delivering security services for all Maple Leaf Sports & Entertainment Ltd. properties, events, people, and assets. Your leadership, passion, and dedication to teamwork will contribute to encouraging others and living our vision and values delivering outstanding safety and security services and customer support.This hourly position will represent the Event Day Lead for all Sporting and Concert events hosted by MLSE. The Coordinator, Event Security will be an integral part of the overall MLSE security operation. This position requires irregular hours including evenings, nights and weekends depending on the events and activities in all MLSE venues.Lead, develop, and empower the department’s security services staff.Ensure the provision of outstanding, professional security services.Communicate positively and professionally with all staff and fans.Lead by example in team management and development, applying a “one team” approach; ensure departmental integrity and championship vision delivered.Ensure the safety of fans and employees through effective crowd management.Ensure adherence by fans and employees to MLSE policies and procedures.Ensure timely and effective reporting and follow-up on all incidents.Oversee and manage third-party contractors.Act as ‘Manager on Duty’ representing Security services as deployed at MLSE venues.Maintain a thorough understanding of Event Security Staff Collective Bargaining Agreements in place; foster positive employer/employee relations accordingly.Control Uniform matters including inventory and upkeep.Adhere to MLSE service standards, policies and ,procedures.Work in compliance with the provisions of the Occupational Health & Safety Act.QualificationsNote: Before reviewing the qualifications listed below, we want you to know that we understand you may not meet all the qualifications described and have other relevant expertise and experience. We invite you to please share this with us in the “Message to the Hiring Manager” section of our online application. 3-5 years proven experience in security services or related field.Proven track record to listen, understand and communicate effectively.Demonstrated ability to build and develop professional relationships.Sports & Entertainment environment experience is a definite asset.Experience in public relations and risk management an asset.Both a team builder and teammate who can relate professionally to all levels.Ability to enhance and lead a positive, innovative, and encouraging work environment.Shown ability to perform well under pressure; handle multiple priorities at a time.Work in compliance with the provisions of the Occupational Health & Safety Act.A positive approach, incorporating integrity, confidentiality and, discretion.Confident user of MS Office 2000 and XP, particularly Excel.Possession of valid Security License (Bill C-159) an asset.Availability to work days, evenings, weekends or nights as deployed/instructed.Additional InformationApply by: November 22nd, 2024We thank all applicants for their interest, however, only those selected for an interview will be contacted. Experience the thrill of the Sports & Entertainment industry in a flexible (hybrid) work environment that supports employee wellbeing.As a part of our recruitment process AI may be utilized to: screen applications, assess qualifications, and enhance candidate selection. We remain committed to ensuring a fair and equitable hiring experience for all candidates.At MLSE, we are committed to building an equitable, diverse and inclusive organization.We are an equal opportunity employer and we do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email [email protected]. Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered. #LI-DNP
Requisition ID: 207535 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the role As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to […]
Company DescriptionAt Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of North America’s leading providers of exceptional fan experiences. We are the parent company of the National Hockey League’s Toronto Maple Leafs, the National Basketball Association’s Toronto Raptors, Major League Soccer’s Toronto FC, the Canadian Football League’s Toronto Argonauts and development teams with the Toronto Marlies (American Hockey League), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.MLSE owns and/or operates all the venues our teams play and train in, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. We also provide fans in Toronto with incredible live music and entertainment events, as well as exceptional culinary experiences through our restaurants (e11even and RS) and clubs (Hot Stove Club, ScotiaClub and Platinum Club). Through MLSE Foundation, we have invested more than $45 million into Ontario communities since 2009 and with MLSE LaunchPad, we provide a place where youth facing barriers use sport to recognize and reach their potential.We achieve all of this through our Common Purpose – to unite and empower our employees to create extraordinary moments for our fans and each other. Come be a part of the team.Job DescriptionAs a valuable member of the Food & Beverage team, you will assist the Food & Beverage Manager in overseeing and leading the Quick Service department, ensuring the delivery of winning food and beverage fan service to all fans during a variety events at Scotiabank Arena, BMO Field and Coca-Cola Coliseum.Lead the Quick Service Food and Beverage team during events with the assistance of the Part Time Supervisor teamLead one of the Quick Service portfolios, under the guidance of the department Manager: Concessions, Beverage (Bars & Beer Kiosks), Premium Hospitality, or VendingProvide leadership and direction by managing standards of quality, service, safety, and profitability for the Quick Service departmentSupervise, train, develop and motivate the F&B hourly teamResolve discrepancies quickly and effectivelyEnsure compliance with all related regulations such as those pertaining to Employment Standards, Health & Safety and AGCOWork in compliance with the provisions of the Occupational Health & Safety ActCarry out administrative functions pertaining to hiring, scheduling, payroll, performance reviews, coaching, corrective actions and disciplineAct as an ambassador for MLSE and our communityAdhere to MLSE service standards and policiesPerform other related duties as requiredQualificationsStrong food and alcohol service backgroundExperience as a manager/supervisor of F&B in a hotel, restaurant, bar or events based venue is requiredLeadership experience in a high volume food and alcohol service environmentPrior experience working with beer, wine and cocktails a benefitTrained in WHMIS, NFSTP, ServSafe or equivalentSmart Serve certified requiredSolid understanding and practical knowledge of Industry principles and service etiquetteAbility to communicate, motivate and lead effectivelyA proactive approach toward day-to-day activities and shifting demandsP & L knowledge and ongoing awareness of financialsProven to perform well under pressure; manage multiple priorities simultaneouslyOngoing awareness and responsiveness to client satisfaction.Available to work evenings, weekends and holidays as requiredHigh-energy, client-service attitudeA positive, winning approach, incorporating integrity, confidentiality and discretionAdditional InformationApply by: December 1, 2024We thank all applicants for their interest, however, only those selected for an interview will be contacted. At MLSE, we are committed to building an equitable, diverse and inclusive organization. We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email [email protected]. Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.
Requisition ID: 207056 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the role As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to […]
Company DescriptionAt Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of North America’s leading providers of exceptional fan experiences. We are the parent company of the National Hockey League’s Toronto Maple Leafs, the National Basketball Association’s Toronto Raptors, Major League Soccer’s Toronto FC, the Canadian Football League’s Toronto Argonauts and development teams with the Toronto Marlies (American Hockey League), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.MLSE owns and/or operates all the venues our teams play and train in, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. We also provide fans in Toronto with incredible live music and entertainment events, as well as exceptional culinary experiences through our restaurants (e11even and RS) and clubs (Hot Stove Club, ScotiaClub and Platinum Club). Through MLSE Foundation, we have invested more than $45 million into Ontario communities since 2009 and with MLSE LaunchPad, we provide a place where youth facing barriers use sport to recognize and reach their potential.We achieve all of this through our Common Purpose – to unite and empower our employees to create extraordinary moments for our fans and each other. Come be a part of the team.Job DescriptionAs a valuable member of the Conversions Team at MLSE, you will be responsible for delivering championship service throughout the organization. Under the direction of the Facility Services Manager and Assistant Manager, you will be expected to perform routine duties and complete tasks associated with the day-to-day activities of the conversion department within Building Operations, and the company as a whole. We are leaders, innovators, creative thinkers, and problem solvers with a passion for sports, entertainment, media, and live events.Check out this link for a video of the amazing work that our Conversions team does to transform the arena. Position: Part-time Oversee arena conversions and event operations for the department including but not limited to managing daily event checklists, creating unionized staff task lists, hosting shift briefings, and responding to facility labor requests.Learning and understanding detail-oriented manual labor procedures in a fast-paced work environment.Assist with overseeing third-party vendors, preventative maintenance contracts, long-term planning, shipping logistics, and human resource activities.Support, coordinate, and schedule required training for all facility services staff including but not limited to forklift, ice resurface equipment, stage building, safe work and behavioral best practices.Direct supervision of up to 30 conversion staff at one time, ensuring all tasks are completed, meeting high standards and within strict time frames.Appraising the performance of unionized staff, while rewarding, and addressing complaints. Conflict resolution where required.Assist with the inventory management process which includes but is not limited to tools, hardware, furniture, and uniforms.Coordinate and communicate with other department supervisors to ensure operational support for real-time fan and venue issues with a focus on health and safety and the well-being of fans and employees.Key contributor in implementing standard operating procedures focused on the long-term success of the venues and the wellbeing of mechanical equipment.Monitor, create, and close work orders on the internal work order management software.Oversee the installation and dismantling of various conversion equipment, including but not limited to staging, hardwood basketball court flooring, hockey dashers and glass, concert curtain, retractable seating, concert chair set/strike, stage barricadeCollaborate with event coordinators in setting up and tear down of conference rooms, catering, premium spaces, dressing rooms before and after events.Continuously review departmental needs and recommend repairs, maintenance and special projects.Provide detailed shift reports, and comprehensive breakdowns for major arena events and conversions. QualificationsNote: Before reviewing the qualifications listed below, we want you to know that we understand you may not meet all the qualifications described and have other relevant expertise and experience. We invite you to please share this with us in the “Message to the Hiring Manager” section of our online application.Proven supervisory experience in Production/General labour/Event coordinating or equivalent combination of education and experience, within large multi-purpose arena, convention centre or operation. Ability to work overnight/holidays/weekends shifts is required, though we do respect a work-life balance.Strong demonstrated leadership experience.Experience in planning, overseeing, and executing events.Experience supervising in a unionized environment and weighing decisions with consideration to a collective bargaining agreement and Employment Standards Act.Ability to multi-task and handle several projects at one time both individually and within a team.Ability to meet tight deadlines and make sound decisions while working under pressure.Strong organizational skills with impeccable attention to detail and the ability to prioritize work activities effectively and use time efficiently.Possess a professional demeanor and the ability to interact effectively with all levels of the organization and external contacts.This role will require you to work a variety of shifts, including days, afternoons and nightsAdvanced knowledge of Microsoft Office (including, SharePoint, OneDrive, Word, Excel, PowerPoint, and Outlook).This role will require you to work a variety of shifts, including days, afternoons and nights Additional InformationApply by: November 29th 2024Experience the thrill of the Sports & Entertainment industry in a flexible (hybrid) work environment that supports employee wellbeing.As a part of our recruitment process AI may be utilized to: screen applications, assess qualifications, and enhance candidate selection. We remain committed to ensuring a fair and equitable hiring experience for all candidates.We thank all applicants for their interest, however, only those selected for an interview will be contacted. At MLSE, we are committed to building an equitable, diverse and inclusive organization.We are an equal opportunity employer and we do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email [email protected]. Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered. #LI-DNP
Requisition ID: 206005 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Purpose The Senior Fraud Detection Analyst is responsible for preventing and minimizing losses to the Bank resulting from fraudulent activity on Payment cards and deposit accounts. This is achieved by working alerts generated […]
Company DescriptionAt Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of North America’s leading providers of exceptional fan experiences. We are the parent company of the National Hockey League’s Toronto Maple Leafs, the National Basketball Association’s Toronto Raptors, Major League Soccer’s Toronto FC, the Canadian Football League’s Toronto Argonauts and development teams with the Toronto Marlies (American Hockey League), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.MLSE owns and/or operates all the venues our teams play and train in, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. We also provide fans in Toronto with incredible live music and entertainment events, as well as exceptional culinary experiences through our restaurants (e11even and RS) and clubs (Hot Stove Club, ScotiaClub and Platinum Club). Through MLSE Foundation, we have invested more than $45 million into Ontario communities since 2009 and with MLSE LaunchPad, we provide a place where youth facing barriers use sport to recognize and reach their potential.We achieve all of this through our Common Purpose – to unite and empower our employees to create extraordinary moments for our fans and each other. Come be a part of the team.Job DescriptionAs part of the MLSE Ticketing Sales team, you will have the unique opportunity to work side by side with our Sales, Membership, Suites, and Premium LIVE teams, to support the Strategy Team to scope new technology, improve and maintain operational processes, launch important projects, and support our revenue-generating initiatives. You are a visionary and entrepreneurial spirit, and experience analyzing data to find opportunities / present recommendations to senior leadership.Operational Consultant (50%).Support internal reporting and ticketing campaign strategy.Handle internal strategy meetings and internal focus groups to foster a culture of innovation and continuous improvement.Support operations of the secondary strategy team as required.Project Management – Projects & Initiatives (50%).Manage projects of small scale with short to mid-term implementation time.Complete deliverables to support project implementation specifically for the contact center.QualificationsNote: Before reviewing the qualifications listed below, we want you to know that we understand you may not meet all the qualifications described and have other relevant expertise and experience. We invite you to please share this with us in the “Message to the Hiring Manager” section of our online application. Proven experience in sales strategy or support in a professional setting. Demonstrated experience in Consulting, Finance, Strategic Planning or Corporate Development preferred.Proficiency in Word, PowerPoint, Excel, Salesforce, and project planning tools (e.g MS Planner, Trello, Visio).University or College Degree in Engineering, Mathematics, Business Economics, Strategy, Marketing, or Finance.Strong interpersonal and communications skills including the ability to actively listen, empathize, ask questions, and respond in a language that our partners understand in a virtual or in-person setting.Excellent analytical and problem-solving skills with the ability to identify and define problems to develop creative solutions and address requirements clearly and articulately.Entrepreneurial spirit in identifying opportunities for improving business efficiencies.Ability to work independently or in a team environment.Additional InformationApply by: November 24th 2024Experience the thrill of the Sports & Entertainment industry in a flexible (hybrid) work environment that supports employee wellbeing.As a part of our recruitment process AI may be utilized to: screen applications, assess qualifications, and enhance candidate selection. We remain committed to ensuring a fair and equitable hiring experience for all candidates.We thank all applicants for their interest, however, only those selected for an interview will be contacted. At MLSE, we are committed to building an equitable, diverse and inclusive organization.We are an equal opportunity employer and we do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email [email protected]. Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered. #LI-DNP
Company DescriptionAt Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of North America’s leading providers of exceptional fan experiences. We are the parent company of the National Hockey League’s Toronto Maple Leafs, the National Basketball Association’s Toronto Raptors, Major League Soccer’s Toronto FC, the Canadian Football League’s Toronto Argonauts and development teams with the Toronto Marlies (American Hockey League), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.MLSE owns and/or operates all the venues our teams play and train in, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. We also provide fans in Toronto with incredible live music and entertainment events, as well as exceptional culinary experiences through our restaurants (e11even and RS) and clubs (Hot Stove Club, ScotiaClub and Platinum Club). Through MLSE Foundation, we have invested more than $45 million into Ontario communities since 2009 and with MLSE LaunchPad, we provide a place where youth facing barriers use sport to recognize and reach their potential.We achieve all of this through our Common Purpose – to unite and empower our employees to create extraordinary moments for our fans and each other. Come be a part of the team.Job DescriptionAs a valuable member of RS team, you will deliver winning food and beverage service to our guests at all times by living our Vision and Values.Welcome guests in a professional and friendly manner.Respond to telephone inquiries.Ensure all menus and wine lists are clean and tidy prior to the start of each shift.Review and take reservations accurately.Present and maintain menus.Work with Service Manager to prepare and organize seating plans.Seat guests according to seating plan.Communicate any special requests to Servers and Bussers.Maximize the capacity of the dining room by assisting with table re-setting and other duties as the need arises.Assist Bussers, Servers, Bartenders and Managers.Adhere to MLSE service standards and policies.Follow all MLSE Health & Safety policies and procedures.Work in compliance with the provisions of the Occupational Health & Safety ActQualificationsNote: Before reviewing the qualifications listed below, we want you to know that we understand you may not meet all the qualifications described and have other relevant expertise and experience. We invite you to please share this with us in the “Message to the Hiring Manager” section of our online application. Smart Serve certification required.Must be available to work a variety of shifts including days, afternoons, evenings, weekends and holidays.Excellent interpersonal and communication skills.Previous experience in a high-volume restaurant.Previous cash handling responsibilities.Work well under pressure; balance multiple tasks simultaneously.Learn more about the culinary experience at MLSE!Additional InformationApply by: November 28th 2024Experience the thrill of the Sports & Entertainment industry in a flexible (hybrid) work environment that supports employee wellbeing.As a part of our recruitment process AI may be utilized to: screen applications, assess qualifications, and enhance candidate selection. We remain committed to ensuring a fair and equitable hiring experience for all candidates.We thank all applicants for their interest, however, only those selected for an interview will be contacted. At MLSE, we are committed to building an equitable, diverse and inclusive organization.We are an equal opportunity employer and we do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email [email protected]. Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered. #LI-DNP
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