Summary

Company DescriptionAt Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of North America’s leading providers of exceptional fan experiences. We are the parent company of the National Hockey League’s Toronto Maple Leafs, the National Basketball Association’s Toronto Raptors, Major League Soccer’s Toronto FC, the Canadian Football League’s Toronto Argonauts and development teams with the Toronto Marlies (American Hockey League), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.MLSE owns and/or operates all the venues our teams play and train in, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. We also provide fans in Toronto with incredible live music and entertainment events, as well as exceptional culinary experiences through our restaurants (e11even and RS) and clubs (Hot Stove Club, ScotiaClub and Platinum Club). Through MLSE Foundation, we have invested more than $45 million into Ontario communities since 2009 and with MLSE LaunchPad, we provide a place where youth facing barriers use sport to recognize and reach their potential.We achieve all of this through our Common Purpose - to unite and empower our employees to create extraordinary moments for our fans and each other. Come be a part of the team.Job DescriptionAt MLSE Digital Labs, we are passionate about using technology to deliver a value centric experience throughout sports and entertainment, regardless of whether the customer is an internal or external consumer of what we build.As part of Digital Labs, the Customer Data and Relationship Platforms team focuses on applying that approach by combining technology and data to improve the interactions that we have with our customers. This directive is critical to both the ongoing success of the MLSE’s core business as well as the growth and expansion into new business opportunities.Position Type: Freelance Contractor Collaborate with BAs, Developers, Admins, and Architects to support the design and building of scalable solutions.Design, develop, test, integrate, deploy, and administrate digital marketing solutions in Marketing Cloud.Utilize the latest and greatest Salesforce Marketing Cloud features and releases.Unlock Salesforce Marketing Cloud power of personalization and automation throughout the customer journey.Perform Marketing Cloud administrative functions inclusive of user maintenance, building reports and dashboards, creating journeys, and updating automated queries.Assist in training and support of Salesforce Marketing Cloud business users.Drive Salesforce Marketing Cloud adoption and feature implementations.Investigate platform errors and provide solutions.QualificationsNote: Before reviewing the qualifications listed below, we want you to know that we understand you may not meet all the qualifications described and have other relevant expertise and experience.  We invite you to please share this with us in the "Message to the Hiring Manager" section of our online application.Ability to effectively communicate both written and verbally.Ability to handle several conflicting tasks simultaneously with self-directed prioritization.Ability to apply analytical skills to process and software design.Understanding of data management practices.Ability to generate ideas and propose innovative solutions to business problems.Ability to collaborate with people from diverse backgrounds and skill sets.Self-motivated and able to work independently.Adaptable to changing requirements and schedules.Ability and desire to participate in project planning and prioritization throughout a project.Assets and qualifications:Any combination of the following:Marketing Cloud Administrator CertificationMarketing Cloud Consultant CertificationMarketing Cloud Email SpecialistMarketing Cloud Developer CertificationAdditional Salesforce certifications are a bonusMeaningful professional experience and educationSalesforce Marketing Cloud experience with any of:AMPscript, XML, HTML, SQL, SOQL, SOSL, JavaScript, JSON, and CSS, SSJSSOAP/REST APIsEmail Studio (required)Journey BuilderData StudioSocial StudioAdvertising StudioMobile StudioMarketing Cloud ConnectDistributed MarketingMarketing Cloud Personalization (formerly Interaction Studio)Marketing Cloud Intelligence (formerly Datorama)Additional InformationApply by: September 20th, 2024We thank all applicants for their interest, however, only those selected for an interview will be contacted. At MLSE, we are committed to building an equitable, diverse and inclusive organization.We are an equal opportunity employer and we do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email [email protected]. Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered. 

Description

Company Description

At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of North America’s leading providers of exceptional fan experiences. We are the parent company of the National Hockey League’s Toronto Maple Leafs, the National Basketball Association’s Toronto Raptors, Major League Soccer’s Toronto FC, the Canadian Football League’s Toronto Argonauts and development teams with the Toronto Marlies (American Hockey League), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.

MLSE owns and/or operates all the venues our teams play and train in, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. We also provide fans in Toronto with incredible live music and entertainment events, as well as exceptional culinary experiences through our restaurants (e11even and RS) and clubs (Hot Stove Club, ScotiaClub and Platinum Club). Through MLSE Foundation, we have invested more than $45 million into Ontario communities since 2009 and with MLSE LaunchPad, we provide a place where youth facing barriers use sport to recognize and reach their potential.

We achieve all of this through our Common Purpose – to unite and empower our employees to create extraordinary moments for our fans and each other. Come be a part of the team.

Job Description

At MLSE Digital Labs, we are passionate about using technology to deliver a value centric experience throughout sports and entertainment, regardless of whether the customer is an internal or external consumer of what we build.

As part of Digital Labs, the Customer Data and Relationship Platforms team focuses on applying that approach by combining technology and data to improve the interactions that we have with our customers. This directive is critical to both the ongoing success of the MLSE’s core business as well as the growth and expansion into new business opportunities.

Position Type: Freelance Contractor 

  • Collaborate with BAs, Developers, Admins, and Architects to support the design and building of scalable solutions.
  • Design, develop, test, integrate, deploy, and administrate digital marketing solutions in Marketing Cloud.
  • Utilize the latest and greatest Salesforce Marketing Cloud features and releases.
  • Unlock Salesforce Marketing Cloud power of personalization and automation throughout the customer journey.
  • Perform Marketing Cloud administrative functions inclusive of user maintenance, building reports and dashboards, creating journeys, and updating automated queries.
  • Assist in training and support of Salesforce Marketing Cloud business users.
  • Drive Salesforce Marketing Cloud adoption and feature implementations.
  • Investigate platform errors and provide solutions.

Qualifications

Note: Before reviewing the qualifications listed below, we want you to know that we understand you may not meet all the qualifications described and have other relevant expertise and experience.  We invite you to please share this with us in the “Message to the Hiring Manager” section of our online application.

  • Ability to effectively communicate both written and verbally.
  • Ability to handle several conflicting tasks simultaneously with self-directed prioritization.
  • Ability to apply analytical skills to process and software design.
  • Understanding of data management practices.
  • Ability to generate ideas and propose innovative solutions to business problems.
  • Ability to collaborate with people from diverse backgrounds and skill sets.
  • Self-motivated and able to work independently.
  • Adaptable to changing requirements and schedules.
  • Ability and desire to participate in project planning and prioritization throughout a project.

Assets and qualifications:

Any combination of the following:

  • Marketing Cloud Administrator Certification
  • Marketing Cloud Consultant Certification
  • Marketing Cloud Email Specialist
  • Marketing Cloud Developer Certification
  • Additional Salesforce certifications are a bonus
  • Meaningful professional experience and education

Salesforce Marketing Cloud experience with any of:

  • AMPscript, XML, HTML, SQL, SOQL, SOSL, JavaScript, JSON, and CSS, SSJS
  • SOAP/REST APIs
  • Email Studio (required)
  • Journey Builder
  • Data Studio
  • Social Studio
  • Advertising Studio
  • Mobile Studio
  • Marketing Cloud Connect
  • Distributed Marketing
  • Marketing Cloud Personalization (formerly Interaction Studio)
  • Marketing Cloud Intelligence (formerly Datorama)

Additional Information

Apply by: September 20th, 2024

We thank all applicants for their interest, however, only those selected for an interview will be contacted. 

At MLSE, we are committed to building an equitable, diverse and inclusive organization.

We are an equal opportunity employer and we do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email [email protected]. Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.