Description

Posting End Date:

May 28, 2026

Employee Type:

Regular-Full time

Union/Non:

This is a non-union position

Enbridge Gaz Québec, une entreprise en forte croissance spécialisée en solutions énergétiques et distributeur exclusif de gaz naturel en Outaouais, est à la recherche d’un(e) Spécialiste Marketing, Croissance et rétention de la clientèle.

Sous la responsabilité du Chef d’équipe, Marketing et communications, la personne titulaire du poste Spécialiste marketing, Croissance et rétention de la clientèle est responsable de la mise en œuvre des stratégies et activités pour l’ensemble du cycle de vie client (acquisition, croissance, fidélisation et rétention) via toutes les plateformes (traditionnelles, numériques et médias sociaux) afin de favoriser la croissance et la fidélisation de la clientèle résidentielle et commerciale.

Survol quant aux attentes plus spécifiques :

Supporter les activités d’acquisition de nouveaux clients par le développement de nouvelles stratégies et activités en collaboration avec l’équipe des ventes ;
Développer et exécuter des stratégies et campagnes de croissance, ventes croisées ;
Développer et exécuter des stratégies et campagnes de rétention et de fidélisation ;
Développer et exécuter la stratégie de commandites – incluant l’activation ;
Promouvoir l’adhésion aux programmes en efficacité énergétique et au gaz naturel renouvelable (GNR) ;
Analyser les données;
Élaborer et déployer un calendrier éditorial.

Exigences et compétences:

Un baccalauréat d’une université reconnue en communication, marketing ou administration des affaires – ou une combinaison acceptable d’éducation, de formation et d’expérience directement liée au poste;
2 à 4 d’expérience dans un poste similaire ;
Habiletés reconnues en rédaction et parfaite maîtrise de la langue française ;
Puisque cette personne devra interagir fréquemment avec des collègues, intervenants et clients qui ne parlent pas le français, il est exigé que cette personne possède une bonne connaissance de la langue anglaise, tant à l’oral qu’à l’écrit.
Pensée stratégique aiguisée, doublée d’une grande capacité d’analyse et de synthèse
Aptitudes marquées pour le travail d’équipe, la collaboration, l’interaction et le réseautage
Capacité à planifier et organiser une multitude de tâches et de priorités au quotidien
Autonomie et beaucoup d’entregent
Axée sur les résultats
Maitrise des outils de la suite MS Office
Expérience en création de contenu, en marketing web et numérique considérée comme un atout

Conditions de travail:

Environnement de bureau standard
Déplacements ou participation ponctuelle à des événements de représentation

Avantages :

Un programme d’avantages sociaux flexible permettant à chaque employé(e) de choisir le niveau de couverture requis pour sa famille dans les domaines de la santé, des soins dentaires, des assurances et de l’invalidité.
Un congé de maternité et parental payé offrant jusqu’à 20 semaines de congé payé pour le parent ayant donné naissance, et jusqu’à 12 semaines pour l’autre parent admissible, offrant flexibilité et soutien lors de cet événement de vie important.
Des régimes d’épargne-retraite avantageux, incluant un régime d’épargne avec des actions de l’entreprise comme option de placement.
Des congés payés (vacances/maladie), des journées personnelles payées (selon l’emplacement) ainsi que des jours fériés payés.
Un Programme d’aide aux employés et à leur famille.
Un programme de mieux-être axé sur le soutien des employés pour une meilleure santé en offrant des outils, des ressources et des occasions d’améliorer le bien-être physique, mental, social et financier.
Le programme de travail flexible d’Enbridge offre aux employé(e)s admissibles la possibilité de travailler de la maison les mercredis et vendredis, d’opter pour un horaire de travail comprimé ou d’avoir des heures de début et de fin de journée flexibles. Les exigences du poste déterminent l’admissibilité à chacune de ces options.

Nous remercions à l’avance tous ceux et toutes celles qui nous soumettront leur candidature. Nous ne communiquerons qu’avec les personnes choisies pour la prochaine étape. Le salaire sera déterminé en fonction des l’échelle préétablie, accompagné d’une gamme de bénéfices.

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Enbridge Gaz Québec, a fast-growing company specializing in energy solutions and the exclusive distributor of natural gas in the Outaouais region, is seeking a Marketing Specialist, Customer Growth and Retention

Reporting to the Team Leader, Marketing and Communications, the Marketing Specialist, Customer Growth and Retention is responsible for implementing strategies and activities for the entire client life cycle (acquisition, growth, loyalty and retention), across all platforms (traditional, digital and social media), to promote residential and commercial customer growth and retention.

Summary of more specific expectations:

Supporting customer acquisition activities by developing new strategies and activities in conjunction with Sales.
Developing and implementing cross-selling/growth strategies and campaigns.
Developing and implementing retention/loyalty strategies and campaigns.
Developing, implementing and activating the sponsorship strategy.
Promoting participation in energy efficiency and renewable natural gas (RNG) programs.
Analyzing data.
Develop and deploy an editorial calendar.

Skills and Requirements

A bachelor’s degree in communications, marketing or business administration from an accredited university, or an acceptable combination of education, training and experience directly pertaining to the position.
2 to 4 years’ experience in a similar job.
Recognized writing skills and complete fluency in French.
A good knowledge of spoken and written English, as this person will frequently interact with co‑workers, stakeholders and customers who do not speak French.
Well-developed strategic thinking, accompanied by a broad ability to produce analyses and summaries.
Excellent abilities for teamwork, collaboration, interaction and networking.
Ability to plan and organize a wide variety of day-to-day tasks and priorities.
Self-starter with strong people skills.
Results oriented.
Proficient with MS Office.
Experience in creating content, as well as Web and digital marketing are considered an asset.

Working conditions:

Standard office environment
Occasional travel or participation in representation events

Benefits:

A flexible benefits program that allows each employee to select the level of coverage needed for their family in the areas of health, dental, insurance and disability.
A paid maternity and parental leave benefit that offers up to 20 weeks of paid leave for birth-giving parents and up to 12 weeks for other eligible parents, providing flexibility and support during this important life event.
Valuable retirement savings plans, including a savings plan with company stock as an investment option.
Paid time off/vacation/sick, plus paid personal days off (depending on location), and paid holidays.
An Employee and Family Assistance Program.
A Wellness Program, which focuses on supporting healthier employees by providing tools, resources, and opportunities to improve physical, mental, social, and financial well-being.
Enbridge’s FlexWork (hybrid work model) offers eligible employees (Manager and below) the option to work from home on Wednesdays and Fridays, opt for a compressed work week schedule, or have flexible start and end times. Role requirements determine your eligibility for each option.

We thank all applicants in advance for their interest. Only those selected for the next stage will be contacted. Salary will be determined based on a pre-established scale, accompanied by a range of benefits.

At Enbridge, we are dedicated to our core value of Inclusion. We are proud to be an Equal Opportunity Employer. We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, disability, or any other reason protected by federal, state, or local law. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting careers@enbridge.com.

Information For Applicants:

Applications can be submitted via our online recruiting system only.
We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.
Final candidates for this position may be required to undergo a security screening, including a criminal records check.

To learn more about us, visit www.enbridge.com

Spécialiste marketing, Croissance et rétention de la clientèle est /Marketing Specialist, Customer Growth and Retention

Description

Enbridge Gaz Québec, a fast-growing company specializing in energy solutions and the exclusive distributor of natural gas in the Outaouais region, is seeking a Marketing Specialist, Customer Growth and Retention

Summary of more specific expectations:

Supporting customer acquisition activities by developing new strategies and activities in conjunction with Sales.

Developing and implementing cross-selling/growth strategies and campaigns.

Developing and implementing retention/loyalty strategies and campaigns.

Developing, implementing and activating the sponsorship strategy.

Promoting participation in energy efficiency and renewable natural gas (RNG) programs.

Analyzing data.

Develop and deploy an editorial calendar.

Skills and Requirements

A bachelor’s degree in communications, marketing or business administration from an accredited university, or an acceptable combination of education, training and experience directly pertaining to the position.

2 to 4 years’ experience in a similar job.

Recognized writing skills and complete fluency in French.

A good knowledge of spoken and written English, as this person will frequently interact with co‑workers, stakeholders and customers who do not speak French.

Well-developed strategic thinking, accompanied by a broad ability to produce analyses and summaries.

Excellent abilities for teamwork, collaboration, interaction and networking.

Ability to plan and organize a wide variety of day-to-day tasks and priorities.

Self-starter with strong people skills.

Results oriented.

Proficient with MS Office.

Experience in creating content, as well as Web and digital marketing are considered an asset.

Working conditions:

Standard office environment

Occasional travel or participation in representation events

Benefits:

A flexible benefits program that allows each employee to select the level of coverage needed for their family in the areas of health, dental, insurance and disability.

A paid maternity and parental leave benefit that offers up to 20 weeks of paid leave for birth-giving parents and up to 12 weeks for other eligible parents, providing flexibility and support during this important life event.

Valuable retirement savings plans, including a savings plan with company stock as an investment option.

Paid time off/vacation/sick, plus paid personal days off (depending on location), and paid holidays.

An Employee and Family Assistance Program.

A Wellness Program, which focuses on supporting healthier employees by providing tools, resources, and opportunities to improve physical, mental, social, and financial well-being.

Enbridge’s FlexWork (hybrid work model) offers eligible employees (Manager and below) the option to work from home on Wednesdays and Fridays, opt for a compressed work week schedule, or have flexible start and end times. Role requirements determine your eligibility for each option.

We thank all applicants in advance for their interest. Only those selected for the next stage will be contacted. Salary will be determined based on a pre-established scale, accompanied by a range of benefits.

Enbridge